Customer Service

Categories

Customer Care

All our Customer Service courses are available for adults aged 19 on 31 August 2019 and over only.

These Customer Service courses require an assessment before you can enrol onto the course. Please book onto an assessment here: Skills for Work Assessment Dates

Please click on the course title in blue for more information and how to enrol.

Customer Service Courses at WMC-The Camden College

Certificate in Principles of Customer Service Level 2

If you work or intend to work in a customer service environment, this qualification is for you. You will gain the knowledge and understanding of the principles and practices that underpin effective customer service. You will also focus on the interpersonal skills that are crucial to work in a customer service environment, including direct or indirect contact with external or internal customers.