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Data Protection & Refund Policy

Data Protection / Privacy Statement

The personal information you provide is passed to the Chief Executive of the Skills Funding Agency (SFA) and, where required, to the Young People’s Learning Agency for England (YPLA) to enable those organisations to fulfil their statutory obligations, principally under the Apprenticeships, Skills, Children and learning Act 2009. Both organisations are registered as data controllers with the UK Information Commissioner’s Office.

The SFA funds adult further education and skills training, including apprenticeships, in England. The YPLA is responsible for arranging the provision of funding for the education and training of young people in England. The SFA processes learner data on behalf of the YPLA.

The information you provide may be shared with other organisations for the purposes of administration, the provision of career and other guidance and statistical and research purposes, relating to education or training. Other organisations with which we will share information include, the Department for Children, Schools & Families, the DBIS, Local Authorities, Connexions, Higher Education Statistics Agency, Higher Education Funding Council for England, educational institutions and organisations performing research and statistical work on behalf of the SFA, the YPLA, or partners of those organisations.

The SFA also administers the learner registration service (LRS) which uses your learner information to create and maintain a unique learner number (ULN).

Further information about use of and access to your information is available at:

At no time will your personal information be passed to any other organisations for marketing or sales purposes.

By confirming that you accept the terms & conditions you are stating that:

I have read the above Data Protection Statement.

I agree to WMC processing personal data contained in this form, or other data, which WMC may obtain from me or other people whilst I am a student.

I agree to the processing of such data for purposes connected with my studies, health & safety whilst on the premises, the claiming of funding, marketing or other legitimate reasons.

I understand the college accepts no responsibility for safekeeping of student property, including bicycles, in or around the college premises.

I agree to abide by WMC's current & future rules & policies, including refund and transfer policies and WMC's courtesy code - as mentioned or available in the student handbook, prospectus, enrolment information, Student Services, notices, student newsletters or information and requests from WMC teachers/staff.

I have received appropriate advice and guidance to help me find the right course. I have also had basic information about the course aims, length and timetable.

I understand I will receive further advice through the induction process, and that additional support may be available from Student Services or my teacher.

Refund Policy

The College will endeavour to deliver all the courses advertised in the prospectus and to avoid cancellations. However, if the college does find it necessary to cancel or close a course for any reason, then all fees paid by students on that course will be refunded.

If you withdraw from a course on which you have enrolled, two weeks or more before the date of the first scheduled class, then any fees paid by them will be refunded, subject to deduction of a £15 administration fee.

If you choose to withdraw from a course on which you enrolled on less than two weeks before the date of the first scheduled class, then they will be able to claim a refund of 50% of the fees paid off due for the course, subject to minimum retention by the College of £15. 

If you choose to withdraw from a course on or after the date of the first class then no refund will be made under any circumstance and you will also remain liable for all fees assessed but not yet paid.

It is a condition of your enrolment that you agree to this refund policy and your signature on your learning agreement is evidence.

In order to request a refund please contact Student Services on 020 7255 4700 or at studentservices@wmcollege.ac.uk.

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